Freelancer Operations Coordinator // GetYourGuide

March 16, 2018

Do you have a knack for organization? Are you a people person and love building relationships? Jump aboard and join us! We are looking for a strong communicator to help own and develop our large pool of localization, translation and editing freelancers. As a key member of the Content Projects team, your main responsibility will be to ensure the operational efficiency and continuous improvement of our entire freelancer process on a day-to-day basis. We are scaling UP and need a superstar coordinator to take us to the next level!

Please note this is an in-house position based in our Berlin office.

Our new Freelancer Operations Coordinator will:

  • Coordinate recruitment of new localization/editing freelancers/vendors at scale
  • Own the onboarding and training process for all freelancers/vendors
  • Own and maintain the freelancer quality evaluation framework across all languages
  • Be responsible for the administration of freelancer/vendor databases
  • Manage a small team of freelancers directly
  • Be the point of contact/expert for all freelancer/vendor related matters
  • Manage a small pool of remote freelance editors
  • Coordinate the scale of resources on hand based on requirements
  • Support for general Content team processes
  • Provide support and technical knowledge to freelance/vendor resources

We are looking for you if you:

  • Are self-motivated, responsible and willing to take ownership
  • Very strong communication skills in English
  • Proven freelancer/vendor management experience
  • Proven experience with freelancer/vendor invoicing
  • Have at least 1 year of experience in a similar position
  • Are comfortable working with data and numbers
  • Are focused on operational efficiency and streamlining
  • Are an independent worker and a good team player
  • Have excellent organizational skills

Even better if you:

  • Have a good working knowledge of Excel
  • Have knowledge of the legal environment that exists around freelance work
  • Have experience in the translation and localization industry

What we offer:

  • An open work environment where every voice is heard
  • An international team with people from all corners of the globe
  • Free breakfast and German lessons
  • GetYourGuide tour and activity vouchers
  • Virtual Stock Options


Do you have the skills to do the job, enthusiasm for our vision and fit our culture? Yes! We look forward to hearing from you! Get recruitment tips and check out life at GetYourGuide on our blog at

Please include your resume and cover letter in English. Please note that we do not provide relocation or visa assistance for this position. If you have any further questions, please contact us via

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