Working Student – Customer Service (m/f) // Free2Move

August 29, 2018

The Free2Move ecosystem, is a family of enterprise-level services, websites and mobile apps from a big French automotive group, created and maintained with modern technologies. Free2Move enables the users to see cars from major carsharing providers in their area, find the closest one, compare offers and book the best fit. Our users save time and money on single-signup and registration for all providers in one app. We are building on more partnerships and rapidly expand into new markets. And that’s where you come into play:

We are looking for you as a Working Student Customer Service (m/f) 

Your tasks:

  • Answering user requests about our product via email or social media
  • Shaping the product communication towards the user
  • Gathering user feedback, reporting to different teams and processing this together to improve our customer service
  • Testing app functionality/features according to user feedback

 Your profile:

  • You are enrolled at a German university and would like to get experience in Customer Success
  • You speak German and French on a native level with fluent English skills
  • You love customer contact and like to improve customer communication
  • You are a good communicator, both verbally and in writing
  • You can work independently and make your own plan to achieve goals
  • You are solution-oriented, easily understand given tasks
  • You enjoy working as a part of the team

What we offer

…Kick start your career working for a huge player like PSA group

…Flat hierarchies

…A friendly international team

…Room for your own ideas

…Great office in the heart of Berlin

…The opportunity to contribute to an amazing product

…a Buddy that will help you settle in

…Unlimited free carsharing!

Sounds like you? Apply now, we are looking forward to getting to know you!

Visit the company website
Free2Move