International CRM Manager (m/f) // Helpling

January 27, 2017
To support our CRM team in Berlin, we are currentyl looking for an International CRM Manager (m/f).

About Helpling

Helpling is the leading online platform for home services outside the U.S. On the website or via app, customers can book a vetted and insured cleaner and gain back free time within a couple of clicks. For cleaners, the innovative online service makes it easier than ever to access new clients and to manage when and where they want to work. For our vision to digitize the world of home services, we have raised more than 56 million Euros from investors such as Mangrove Capital Partners, Phenomen Ventures, Point Nine Capital, Lukasz Gadowski, Lakestar and Kite Ventures. If you want to make a difference and help changing a whole industry, then Helpling is the right place for you. To support our team in Berlin, we are currently looking for an

International CRM Manager (m/f).

Your Responsibilites

  • You are responsible for planning, implementing and analysing Email campaigns on a regional and global level
  • You assume independently the project realization, contribute ideas and develop new approaches together with your team
  • You analyze past and current campaign performances as well as our customer behavior
  • You colaborate with Product Management, Graphics, Business Intelligence and IT and recommend strategies that increase customer loyalty

Your Profile

  • You have successfully finished studies in the field of business, marketing or communications
  • You have already gained 2 years of experience in Email campaign management, are familair with HTML-Coding for Email Templates and worked with different CRM Tools
  • You are used in identifiying relevant business KPI’s and arranging applicable processes
  • You have excellent knowledge of MS Office (especially Excel)
  • You are a team player, have a result-oriented way of working and like to take the initiative
  • You communicate fluently in English, German is a plus

What we offer

  • Helpling is one of the most exciting start-ups in the heart of Berlin with a disruptive product and well backed by investors of international renown
  • You will work in an international team with flat hierarchies and short communication channels in which your work can have a real impact for Helpling everyday
  • We support your personal and professional development with challenging projects and free German classes
  • Free drinks, fruits and cereals, office parties, team events, BBQs, kicker & table tennis

Become a part of Helpling’s mission and send us your convincing application including your availability and salary expectations.

Visit the company website

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