Junior CRM (Email Marketing) Manager (m/f) – Belgium & Netherlands // Secret Escapes

December 16, 2016
With more than 30 million members worldwide, an exclusive selection of amazing new offers launching every week, Secret Escapes is one of the most sought-after luxury travel clubs. With a discount of up to 70% we offer our members travel opportunities to enjoy. To further accelerate our international expansion, we are offering an internship in our CRM Department for the BENELUX countries.

The Junior CRM Manager (m/f) reports to our CRM Manager and supports them in developing & delivering strategy for Belgium & Netherlands markets, as well as providing creative input on new targeting strategies and influencing customer care.

Your responsibilities:

  • Ownership of the daily email campaigns
  • Development of core email strategy together with the CRM Manager to provide highly personalised and innovative communications which elicit customer response
  • Manage the production of solus emails and reporting back to stakeholders
  • End to end management of media & partnership email campaigns
  • Liaise with all email stakeholders to ensure processes run effectively and deadlines are met

What we expect from you:

  • 1 year working experience in Email Marketing in Dutch/Belgian markets
  • Basic knowledge in HTML (coding and editing)
  • Solid understanding of email deliverability optimisation
  • Experience of email service providers necessary, experience with ExactTarget desirable
  • Fluent in Dutch and English is mandatory, German is a plus
  • Knowledge of key email metrics
  • Good knowledge of Microsoft Excel
  • Quality, accuracy and attention to detail are critical
  • Able to working quickly to tight deadlines ensuring high quality standard
  • Excellent verbal communication skills, with the ability to communicate clearly, effectively and appropriately with colleagues at all levels
  • Able to effectively prioritise workload, set up systems to organise and manage administrative work

What you can expect:

  • A highly motivated international team
  • Flat hierarchies, quick decision making and lots of room to make an impact
  • The dynamism and innovativeness of an ambitiously growing online company
  • True team spirit, high ambitions and fun at the workplace
  • Your chance to make an impact in building a leading brand the tourism industry

If you’re ambitious, excel at what you do and you want to help us add a few more impressive things to our list of achievements, then we’d love to hear from you!

Visit the company website
Secret Escapes

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