Software Training Specialist // Mobisol

August 3, 2017
Mobisol is one of the world’s leading companies for Solar Home Systems with approximately 750 passionate employees, delivering a clean and affordable alternative to fossil fuels for low-income households (living without access to reliable energy). Our dedicated product line combines solar energy with innovative mobile technology and accessible micro-financing. Having successfully installed more than 88,000 solar home systems in Tanzania, Kenya and Rwanda, Mobisol is now moving into the business at a larger scale. Please read more about Mobisol at www.plugintheworld.com. To support our dynamic team in Berlin, Mobisol is looking for a Software Training Specialist (m/f) with a focus on worldwide customer education and service As Software Training Specialist you will be responsible for the development and delivery of the training for Mobisol’s Software as a Service (SaaS) customers in close cooperation with the Database and Partnerships&Expansion Teams in Berlin. You will enable the customers of our new SaaS product to work with our software and help the Database team to improve our Service using feedback from trainings.

YOUR TASKS

  • Conduct training for SaaS users applying various training formats and new media
  • Closely work and communicate with SaaS users to identify training needs and requirements
  • Develop training curriculums and materials to convey information in a way that is easily understood by both technical and non-technical users
  • Evaluate the effectiveness of training programs and modify training methods and content as appropriate to improve the user experience
  • Assist the Database team in the planning, design and implementation of SaaS applications

OUR REQUIREMENTS

  • 2-5 years working experience in delivering training and/or facilitating workshops in international environments
  • High ability to translate complex technical ideas into simple, easy to understand content; a degree in IT is a big plus
  • Knowledge of adult learning principles, training methodology, measuring training outcomes and a strong understanding of user experience principles
  • Strong people skills to build relationships with SaaS customers
  • Willingness to regularly travel internationally (up to 60%)
  • Self-starter with a passion for Mobisol and its mission to plug in the world
  • Excellent oral and written communication skills in English; German is a plus

YOUR PERSPECTIVE

This position offers you the chance to make the SaaS product launch a success and to bring mobisol to the front rows of software solutions for the solar energy market. Mobisol is committed to product quality, design, user friendliness and environmental sustainability. You will be part of an outstanding international, highly motivated team of individuals who combine professional expertise with personal passion. Having flat hierarchies and unconventional ways to do things, your ideas and experiences are more than welcome!

If you feel attracted by this challenging opportunity, please upload your application (letter of motivation – stand out!, CV, references) via the button below/our website here https://mobisol-jobs.personio.de/job/29866

As an equal opportunity employer, Mobisol offers all of its employees and applicants full equal opportunity irrespective race, ethnic origin, sexual identity and disability, religion or beliefs.If you have any questions, please contact our Talent Management team in Berlin via phone at +49 30 9700 2556.

Visit the company website
Mobisol

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