Website Manager Northern Europe (m/f) // Freshworks

June 1, 2018

Full-Time, Berlin

As a Website Manager for Northern Europe (m/f) you will be responsible for the content localisation and optimisation of Freshworks company and product websites for Northern Europe. You will manage all regional website projects regarding the prioritization of (re)launch scope, content localisation, creating landing pages, A/B testing, SEO and SEM by collaborating with inhouse teams as well as agencies and freelancers. An extensive online project management experience, a structured working style and excellent communication skills will be critical to your success in this role.

Your Role and Responsibilities:

  • Project management of all regional websites for northern Europe (Freshworks, Freshdesk, Freshservice, Freshchat etc. in various languages)
  • Be the point of contact for all stakeholders of the regional websites, coordinate web projects and drive meetings (headquarter: Website Development, Design, Content, Digital ads, SEO, Partners / Berlin: Marketing, Sales, SDR, Account Managers / translation/ localisation agencies  & freelancers)
  • Make sure forms and CRM processes are capturing and processing data accurately
  • Coordinate the localisation of all Digital Campaigns (SEA, Retargeting, LinkedIn etc.) and set up landing pages for events, webinars and content
  • Document technical requirements/processes and provide guidance for local Marketing teams on website changes as well as organizing A/B tests and coordinate changes based on the test results
  • Track and report all site metrics as well as making data driven suggestions for optimization

Our Perfect Match:

  • Bachelor’s degree or higher and 5+ years of digital project management experience: organising complex projects with a high quality standard in a fast-paced environment
  • 3+ years of professional experience managing content on regional web properties, ideally for a SaaS company
  • Highly organized and detailed approach with an ability to coordinate multiple tasks and to work independently and with cross-functional and international teams
  • Deep understanding of the technology behind digital marketing – including but not limited to requirements for websites development and optimisation, website topography and its impact on SEO, website migration, CMS capabilities, Translation Management Systems
  • Excellent understanding of Online KPIs, data-driven approach and experience in measuring site performance using tools such as Google Analytics
  • A “hands-on” approach with the ability to work in an environment where systems and structures catch up with us as we grow
  • Fluent in English, both written and verbal. Additional languages (ideally German, Dutch, Swedish) are a big plus

These are some benefits you can expect from us in return:

  • Great opportunity to build the European presence of a fast-paced global growth startup
  • Flexible career development path within an international environment
  • A fun startup work environment in the middle of Berlin
  • Work closely with inspiring, supportive and interesting colleagues in an international team within a flat organizational hierarchy
  • An experienced executive team of managers and experts
  • A competitive salary, including bonuses and equity
  • Fully stocked pantry with healthy fruits, snacks, gourmet coffee, and breakfast options
  • Weekly family lunch and quarterly team building events
  • Partial financial assistance for German language courses

Sounds interesting?

Then please apply via our website and share your salary expectations as well as the earliest date you can join us. Please also feel free to visit our website to find out about other job postings.

About Freshworks:

Freshworks Inc. is the parent company behind the suite of products which includes Freshdesk, Freshservice, Freshsales, Freshcaller, Freshteam, Freshchat, and Freshmarketer. The company’s suite of products is designed to work tightly together to increase collaboration and help teams better connect and communicate with their customers and co-workers. Founded in October 2010, Freshworks Inc. is backed by Accel, Tiger Global Management, CapitalG, and Sequoia Capital India. Freshworks has its HQ in San Bruno, California and global offices in India, UK, Australia, and Germany. The company’s cloud-based suite of SaaS products is widely used by over 100,000 customers around the world including Honda, Bridgestone, Hugo Boss, University of Pennsylvania, Toshiba and Cisco.

Visit the company website