French and German speaking Customer Success Agent (f/m), Full-time // Thalamed.com
You are a multilingual genius with a strong customer oriented attitude? You enjoy working in a young company that is changing the medtech market? If that’s the case, apply at Thalamed and become our new Customer Success Agent!
Your Responsibilities will be
- Qualifying doctor’s online requests and understanding what they are looking for, in order to help them find the device they need
- Friendly and professional communication with all our French and German speaking clients via phone and email
- Contributing to the development of our process, to become more efficient and service-oriented
- Being a strong advocate of our partners’ and doctors’ needs
What you should bring along
- Excellent French, German and English skills are required
- Good command of Microsoft office and CRM systems
- A proactive and hands-on mentality, while performing well under pressure
- Ability to deal with conflicting interests, with a solution oriented mindset
What we offer
- The chance to be part of the vibrant and international team of Thalamed
- An innovative and dynamic environment with an open company culture and flat hierarchy
- A challenging and supporting atmosphere where you can learn and grow professionally and personally
- A contract of indefinite duration
- A modern office the heart of Berlin at Warschauer Straße, having fresh fruits every day, team events and plenty of delicious street food places and cafes around the corner
How to apply
Please submit your application including your cover letter, CV and references in English (as PDF) using our application form.
Job type: Full-Time, 40h
Starting date: 1. September 2017
Contact person: Domenico Dobrovolskis
We are looking forward to receiving your application!