French Customer Care Agent (f/m) // Move24

March 16, 2017
Are you looking for new challenges and opportunities to develop yourself professionally and personally? Are you interested in a dynamic start-up environment? Then you have reached your destination! We are looking for a motivated Customer Care Agent for our French market (f/m) who wants to grow with us. .

TASKS

  • As a French customer care agent, you will be the first point of contact with our French clients post-sales
  • You will provide our customers with all the information they require, by e-mail and telephone
  • You will be responsible for ensuring successful, clear communication between the customer and Move 24
  • You will maintain customer data and detailed data for specific orders by working extensively with Salesforce
  • You will be in charge of ensuring effective contact with our Sales department
  • You will be working with issues that will need problem-solving and in-depth analysis on a daily basis

PROFILE

  • You have a hands-on mentality and always put the customer first
  • Ideally you have worked in a customer service environment
  • You communicate effectively at all levels, are ambitious and highly motivated
  • You ideally have experience in a startup setting and can offer strong analytical skills
  • Confident in IT skills, knowledge with Salesforce a plus
  • French is on a native level and good level of English
  • Excellent communication and confidence in solving challenging situations
  • You can work independently and with tight deadlines

BENEFITS

  • Dynamic corporate culture and the possibility to actively shape your own professional development
  • Promotion prospects to several positions such as team leader for our French market
  • Be part of an international team
  • Central location in Berlin Mitte
  • Qualified on the job training
  • Team events, free snacks and drinks
Visit the company website
Move24
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