Account Manager (f/m) // PlaytestCloud
25% of the 100 top grossing mobile games have been tested with PlaytestCloud. Let’s make it 100%.
We’re looking for an Account Manager to join our Berlin-based team and grow the relationships we’ve built with mobile gaming studios around the world over the last 5 years.
Account Management at PlaytestCloud stands for delivering a stellar customer experience to every client, from the smallest indie studio to the biggest players in mobile gaming. Our guiding principle is doing what’s right for our clients. We prioritize long-term profits and relationships, which results in us having a loyal and engaged customer base that loves to recommend us.
As our account manager, you will be the face of PlaytestCloud and are the first point of contact for clients in your portfolio. You answer product questions, plan playtesting projects, create and communicate quotes, plan long-term contracts and find new opportunities for using PlaytestCloud to improve the success of their games.
Meeting customers face-to-face is a central part of our Account Management approach. You will regularly travel to visit clients at their offices and at conferences, learning more about their approach to testing and giving tailored presentations to increase their engagement with our services.
If you’re an experienced account manager who always goes the extra mile for your customers, look no further.
In this role you will:
- 1-2 years of experience in an Account Management role
- You have strong communication and interpersonal skills and can handle every customer situation
- You are willing to go the extra mile for our customers
- You thrive in a goal-driven, fast-paced environment
- You have excellent organizational skills, are detail oriented, and think proactively
- You are a team player with an excellent work ethic
- You are familiar with today\’s top mobile games
- You are a native English speaker (German is not required for the role)
- You have permission to work in Germany
What’s in it for you:
- Join a passionate team that has revolutionized the way mobile games are tested and developed
- Take over responsibility for a core part of our business from day 1
- Work directly with the top people in mobile gaming, from C-level executives to individual game designers
- Regularly travel the world, visiting customers, conferences, and other industry events
PlaytestCloud is the premier user testing provider for a growing number of game studios around the world. Our online platform enables the testing of iOS, Android, and browser-based games to get real player feedback. PlaytestCloud provides in-game video recordings, surveys, and reports which game studios use to craft a flawless game usability and player experience. As a team of 9 people, everybody contributes directly to helping our customers make the best games possible.
- Free drinks, snacks, and coffee
- For those who love cooking, we have a full kitchen
- Our spacious Berlin-Charlottenburg office is easily accessible from all parts of the city
- We’ve got the latest and coolest gaming consoles: An Oculus Go and a Nintendo GameCube with Mario Kart: Double Dash
- English is the company language
With your application, please send us a cover letter on why you are a great fit for PlaytestCloud.