Senior Technical Account Manager (m/f/x) // Franksmile

August 8, 2019

About Franksmile:

We are Franksmile, transforming the dental beauty market by giving people all over the world access to a million-dollar-smile at an affordable price using invisible aligners.

Currently, we are assembling many high-performance, robust international teams to be apart of our success. As one of our first employees, you will be joining an incredible start-up, that is driven, empathetic and dedicated towards success. We trust that together we can be phenomenal.

These will be your tasks

  • Collaborate on determining the overall tooling and software strategy of the company
  • Lead the integration and maintenance of the different moving pieces of software and tools (e.g. Salesforce, Zapier, Segment)
  • Gather business requirements and analyse how to address them with software solutions
  • Manage and maintain a portfolio of tools and solutions including introducing new integrations and extending existing ones
  • Work with JavaScript, HTML and CSS to support our marketing team and other internal stakeholders
  • Set up and maintain web-tracking technologies
  • Work closely with engineering, design, and UX to ensure successful delivery of the product and features
  • Develop and implement development process, documentation and best practices

You’re offering these qualifications

  • 4+ years of experience as a technical account manager or integrations manager in the e-commerce space
  • Experience in web-tracking technologies
  • Working understanding of web development (JavaScript, HTML and CSS)
  • Experience in working with API integrations
  • Ability to translate complex technological processes into meaningful solutions
  • Solid understanding of IT-processes and the e-commerce environment
  • Experience in the following desired:
  • Excellent communication skills, both written and spoken

We’re offering these benefits

  • Competitive compensation with a full time position
  • Challenging and fast-paced environment with a passionate team
  • Ownership and independence in a fast growing start-up environment
  • You will work in a bright modern office located in the heart of Berlin (Mitte), with a rooftop view of the city’s skyline.
  • Start-up perks, including plenty of drinks and fresh fruits
  • Welcoming you to an international community with people from all over the world
  • Extraordinary possibilities of developing your role and skills within Franksmile
  • Flat hierarchies with open doors to share your ideas and feedback.

We’re looking forward to hearing from you!

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