CRM manager // AMBOSS
AMBOSS is a company built by doctors, for doctors with the mission of making medical information universally accessible and effective. The company’s knowledge engine is built on the latest medical research and cutting-edge technology. A group of young doctors launched AMBOSS in 2012 as a one-stop medical education platform that promotes best-in-class outcomes. Today, more than 500,000 users all over the world rely on AMBOSS for learning, teaching and practicing medicine. The company’s international team has grown to more than 200 physicians and developers across offices in Germany and the US.
Join us in empowering global health and in creating marketing messages that are focused on quality and should deliver benefit to our customers. As our CRM Manager it is in your hands!
- Manage a holistic CRM strategy that is focussed on engaging our customers in a respectful way where your key metrics are customer retention and loyalty
- Manage the customer journey where you collaborate with all needed departments to maximize commercial opportunities
- Extend and improve our CRM structure and architecture, ensuring effective user segmentation to enable specific targeted marketing activities
- Manage operative activities of transactional mailings and newsletter campaigns in pre-sale and post-sale stages, retention campaigns, A/B testing and reporting
- 2+ years working experience in marketing with a minimum of 2+ years in CRM and email marketing
- Extensive experience running CRM campaigns on your own
- A good understanding of online business and CRM strategies and you are eager to experience innovative ways for B2C communication
- Experiences with CRM tools like Hubspot, Salesforce, Dynamics 365, Blueshift or similar
- Strong analytical skills and a data-driven approach
- Experience in creating structure and set up processes
- Strong communication ability in both written and spoken English
- Proficiency in German (bonus skill)
We offer you all the tools needed to manage a well balanced work-life. We give you the chance to work with flexible work hours, home office opportunities and flat organizational hierarchies. Our office is equipped with everything you need to feel at home and have fun while having a positive impact on the world.
WHAT WE OFFER
The AMBOSS prescription
- Set your own biological clock: choose flextime & home office options.
- Keep the hemoglobin flowing: enjoy our fitness & wellness program with sponsored gym membership & yoga classes.
- Need more Oxytocin? Join our team bonding events every month, the game night & the language lunches.
- Keeps those synapses firing: profit from the learning opportunities with our seminars, crosstalks & coaching programs.
- No risk of high cholesterol here! At our office you have freshly cooked lunch, healthy snacks and an amazing Italian espresso machine.
We believe that it is not possible to put every type of diversity into words. We always have and always will live with the intention that every person, from every background and demographic, is welcome. Whoever you are, and wherever you come from, we believe you have something to add to our mission.
Does that read like the place you have been looking for? Apply today we are looking forward to receiving your information.
If you need any more information or help please don’t hesitate to send an email to [email protected].