Operations Coordinator

Operations Coordinator

We are looking for a sharp, highly-organised Operations Coordinator to support our Germany ride-hailing operations.

You will be responsible for the daily functions that are at the core of the business locally where your work, this will have a direct impact on supply growth, quality and compliance.

You will be working closely with a high-performing team along with the Team Lead, Operations Specialist and/or Operations Manager.

Your daily adventures will include:

  • Onboard and/or train new drivers to Bolt’s platform
  • Verify, maintain, organise and audit driver and vehicle documentation
  • Respond to driver issues both in-person and over email promptly
  • Find resolutions to driver issues and questions both in-person and over email promptly
  • Work closely with the local operations teams to streamline relevant processes
  • Support the local operations teams in local initiatives that contribute to supply growth, quality and compliance

We are looking for:

  • You have 1+ years experience
  • You’re a great communicator
  • You have a data-driven analytical mindset (Excel skills are a requirement)
  • You’re a hustler, not stopping after 20 obstacles a day
  • You have excellent spoken and written German and English
  • You’re passionate about new technologies and ride-hailing

Why you’ll love it here:

  • Your daily duties will have a meaningful impact on millions of people all over the world.
  • You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
  • As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
  • You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
  • Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!