Sales Operations Coordinator


  • Work closely with the sales team in Germany to set up promotional deals and provide relevant content for our users
  • Coordinate with both internal and external stakeholders to ensure content accuracy
  • Take charge of the surveillance and optimisation of SLAs, identify operational errors and solve them in a timely manner with stakeholders
  • Propose and spearhead ideas/initiatives to improve current processes
  • Provide support for both local and regional projects


  • Bachelor Degree
  • Experience in e-commerce is a plus
  • Must be proficient in English and German to communicate with local and global stakeholders
  • Analytical and possesses good command of Excel, with a natural aptitude to communicate clear solutions to complex problems
  • Meticulous and has a keen eye for attention to detail
  • Driven and has strong ownership on process improvements.
  • Strong entrepreneurial spirit and eager to join the eCommerce industry
  • Positive working attitude and eager to learn
  • Must be able to multitask under pressure while maintaining a high level of accuracy

The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 38 million shoppers across ten markets. ShopBack was founded in 2014 and today, ShopBackers across the region continue to win over shoppers by constantly upping their game - be it rewards or meaningful experiences - such that shoppers can achieve a personal victory every time they use ShopBack. The Group powers over US$3.7 billion in annual sales for over 15,000 online and in-store merchant partners. In 2022, ShopBack launched ShopBack Pay and PayLater, extending the platform's offerings into financial services, providing shoppers responsible and convenient payment options at checkout.