English

Product & Design – Senior Content Designer

We’re on a mission to give the whole world access to incredible experiences. What do people value the most from their trip to a new destination? It’s probably not the flight they took, nor the hotel they stayed in. People value experiences––visiting the Colosseum Underground, seeing the Vatican Museums, or taking a delicious street food tour of Rome. These experiences help people connect with their destination’s history and culture, creating cherished memories that last a lifetime.

Our product, which helps people discover, book, and enjoy incredible travel experiences, is an essential tool for anyone visiting the world’s top destinations.

About the team

We are a multi-disciplinary team of Product Designers, UX Writers, and UX Researchers that are passionate about solving customer problems along the travel journey in an effective and delightful way. We combine empathy, our craft, and creativity to create valuable, usable, and delightful product experiences.

Our work is guided by strong principles that make our experience focus on value and feel simple, trustworthy, human, and unique. We collaborate with Product and Engineering to ensure those principles are front and center in the features we develop.

About the role

We’re looking for an experienced Senior UX Writer to delight our customers with exceptional communication and content strategy throughout our web and app experiences. This person is a creative problem solver who’s passionate about digital products and making the technical feel human and authentic.

Responsibilities:

  • Collaborate with designers, researchers, product managers, and engineers to solve customer problems and improve our user experience.
  • Write and iterate on UI text, information architecture, and interaction flows for web and mobile, including product UI, native apps, emails, etc.
  • Draw actionable insights from data and user research to inform your writing and UX decisions. Run simple user research yourself if needed.
  • Help define, apply, and maintain language standards and interaction patterns, and drive consistency in GetYourGuide’s voice.
  • Develop a strong, customer-focused point of view on our product and where it’s headed. Advocate for customer needs and your vision in a collaborative way.

Your profile:

  • You have at least 3 years of experience UX writing for digital products, apps, or ecommerce, including writing for translation.
  • You’re a native English speaker.
  • You’ve got a portfolio of relevant work that shows your process and approach.
  • You thrive in a fast-moving and highly collaborative organization.
  • You can find a meaningful balance between optimizing for speed, quality, and doing risky, but interesting work.

Reasons to join us

  • Work on a product that helps create memorable travel experiences
  • Relocation assistance with a great team to support your move to Berlin
  • Virtual stock options – be part of our success story
  • Discounted monthly passes for public transportation
  • Private Pension Scheme
  • Annual external training budget – be constantly learning
  • GetYourGuide gift cards and extra discount
  • Discounted fitness and German classes

Are you interested to share our values and add to our culture? We are already looking forward to hearing from you. If you have any further questions please do not hesitate to contact us via jobs@getyourguide.com.

It is our commitment that every qualified person will be evaluated according to skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with the application. 

In the meantime, you can check our blog (http://inside.getyourguide.com/) to see what happens behind the scenes at GetYourGuide and check out our Tech Radar (https://techradar.getyourguide.com/) for an insight into the stack we use to turn our customers’ travel dreams into reality.

GetYourGuide is the booking platform for incredible travel experiences. Powered by a global team of over 400 travel experts, GetYourGuide helps travelers find the best things to do wherever they’re headed — including skip-the-line tickets to the world’s most iconic attractions, walking tours by top local experts, immersive food and beverage tours, cooking and craft classes, bucket-list experiences and niche offerings you won’t find anywhere else. Since its founding in 2009, travelers from more than 155 countries have booked over 15 million tours, activities and attraction tickets through GetYourGuide. The company is based in Berlin, Germany and has offices in 14 countries around the world.