Sales Development Representative (f/m/d) GERMAN speaking

About us:

At zenloop, we deeply value feedback and enable outstanding customer experiences. With our Software-as-a-Service solution, companies from diverse industries like Hello Fresh, Mister Spex, Foodspring, Carhartt, A.T.U, Douglas, or EnBW are able to collect, cluster, and analyze customer feedback. We empower companies to automatically identify growth drivers as well as pitfalls along their customer journey, win back churning customers and turn loyal customers into brand advocates. Being the leading experience management platform in DACH and backed up with overall more than €11 million of venture capital, our mission is clear: Enable every company in the world to keep their customers at the heart of their actions.

With our base in Berlin, over 60 zenloopies from more than 10 different nationalities and 4 different countries share the values: fast, positive, excellent and grow together. We have a deep interest in you as an individual. That’s why we aim to empower your passion in alignment with our vision. Our zenjet is ready for take-off, so are you ready to board?

Your role with us:

We need your talent as a Sales Development Representative to take part in our growth strategy. You will be working closely with the sales team (team lead, AE’s and SDR’s), with target clients largely consisting of SMB´s in the DACH market. This opportunity will enable you for a successful Tech Sales career.

Your responsibilities as a Sales Development Representative:

  • Approach top companies through various channels & identify buyer needs
  • Pitch our value proposition to target clients, generate leads & create a fantastic pipeline
  • Explore our target market & orchestrate your outreach (social, email, call)
  • Build & nurture customer relationships by our individual value-based approach
  • Manage your pipeline of interested prospects & engage with Account Executives

This is what we’re looking for:

  • Business fluent German & English, because your customers will be in the DACH region
  • Early experiences (e.g. as an intern or working student) of working in sales/ business development, marketing or customer success – ideally for a tech or B2B SaaS company.
  • Deep interest in technology, feedback platforms and customer experience
  • Eager to learn how to engage with customers and prospects at c-level
  • Passion for sales and good communication skill

Why zenloop? Our fair share in your success course with us:

  • Join a growing and sustainable B2B tech company which is setting new standards in the evolving CX industry
  • We set you up for professional development & a structured onboarding process
  • Experienced founder and management team (former founders of flaconi)
  • Weekly fitness courses and yoga sessions
  • Office at the heart of Berlin Mitte, your own fancy tech equipment (Macbook Pro, Iphone, Headset) and with the possibility to work remotely
  • Annual training budget which you can spend on growth-related topics of your interest.
  • International working environment with super awesome colleagues

What do you think? Do we have a match here? Then join us on our way to becoming the leading Customer Experience Management platform worldwide and contribute to the next big success story!

zenloop is an integrated experience management platform based on the Net Promoter Score®. The SaaS solution automatically collects customer feedback through various channels along the entire customer journey, analyzes & clusters it with the help of artificial intelligence & derives customized & personalized measures to retain satisfied customers & win back dissatisfied customers. The software can be seamlessly integrated into solutions such as Salesforce, Spryker, Emarsys Zendesk, Slack or Shopify or used as an addition to the existing tech stack. The zenloop portfolio includes brands such as Momox, Douglas, Penta, ATU, Mister Spex, Foodspring & Jochen Schweizer. The company was founded in 2016 by the two former Flaconi makers Björn Kolbmüller & Paul Schwarzenholz as well as Lukasz Lazewski & is based in Berlin with 60 employees. The investors include Nauta Capital & Piton Capital.