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UX Researcher

Aklamio is looking for an experienced UX Researcher that will take part in defining and driving the future of our products. You will foster a research culture inside the company, inspire change, and help the product team understand what would improve the user’s experience.

WE OFFER

  • Challenge: an international and fast-growing company that develops with you
  • Flexibility: home office policy and flexible working hours
  • Development: Yearly budget for training
  • Balance: 28 days of vacation and a gym subscription to take care of yourself
  • Belonging: scheduled breakfasts, shuffle lunch, team events. Team building is fundamental for us

YOUR MISSION

  • Conduct and evaluate quantitative and qualitative research
  • Execute usability research for both online as well as in the field
  • Advocate research findings across the company
  • Translate user insights into actionable recommendations for the product team
  • A/B tests: Responsibility for defining experiments, implementing tests, evaluating results, and taking follow-up actions, always involving the relevant stakeholders throughout the process
  • Work with design, data, product management, development, content strategy, and customer success management to identify and manage different research projects
  • Ask questions, gather and analyze data

YOUR SKILLS

  • At least three years of experience with qualitative and user-centred design thinking methodologies and ideation workshops with stakeholders
  • Knowledge of quantitative, behavioural analysis, and statistics
  • Hands-on experience in performing all research-related tasks (planning, recruiting, moderation, analysis, reporting)
  • Quick and effective communication and sharing of research results across teams and stakeholders
  • Good time-management skills and an independent way of working
  • A pragmatic and adaptable mindset with an affinity towards data-driven decision making
  • Fluent in English. Other languages are a plus (German, Spanish, Italian, French)

At Aklamio, we believe that a company’s best assets are its customers, their networks, and the power of incentive marketing. Our mission is to empower brands to succeed in a customer-centric world by building the world’s #1 platform for customer incentivization. Founded in 2011, Aklamio has become Europe’s most successful referral marketing solution, trusted by companies such as Virgin Media, Vodafone, PayPal, Endesa, o2, and over 300 international brands. Our 80+ employees work in our HQ in Berlin and London, with teams in Madrid and Paris. Aklamio was ranked 2nd fastest growing technology startup in Germany (Financial Times, Europe’s 1000 Fastest Growing Companies, 2019) and continues to expand internationally.