Senior Technical Account Manager (m/f/x) // Franksmile
We are Franksmile, transforming the dental beauty market by giving people all over the world access to a million-dollar-smile at an affordable price using invisible aligners.
Currently, we are assembling many high-performance, robust international teams to be apart of our success. As one of our first employees, you will be joining an incredible start-up, that is driven, empathetic and dedicated towards success. We trust that together we can be phenomenal.
These will be your tasks
- Collaborate on determining the overall tooling and software strategy of the company
- Lead the integration and maintenance of the different moving pieces of software and tools (e.g. Salesforce, Zapier, Segment)
- Gather business requirements and analyse how to address them with software solutions
- Manage and maintain a portfolio of tools and solutions including introducing new integrations and extending existing ones
- Set up and maintain web-tracking technologies
- Work closely with engineering, design, and UX to ensure successful delivery of the product and features
- Develop and implement development process, documentation and best practices
You’re offering these qualifications
- 4+ years of experience as a technical account manager or integrations manager in the e-commerce space
- Experience in web-tracking technologies
- Experience in working with API integrations
- Ability to translate complex technological processes into meaningful solutions
- Solid understanding of IT-processes and the e-commerce environment
- Experience in the following desired:
- Excellent communication skills, both written and spoken
We’re offering these benefits
- Competitive compensation with a full time position
- Challenging and fast-paced environment with a passionate team
- Ownership and independence in a fast growing start-up environment
- You will work in a bright modern office located in the heart of Berlin (Mitte), with a rooftop view of the city’s skyline.
- Start-up perks, including plenty of drinks and fresh fruits
- Welcoming you to an international community with people from all over the world
- Extraordinary possibilities of developing your role and skills within Franksmile
- Flat hierarchies with open doors to share your ideas and feedback.
We’re looking forward to hearing from you!