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SRE / DevOps / Cloud Engineer – Remote from Europe

Do you want to influence the core in a powerful communications platform? We want to add a Site Reliability Engineer as a core team contributor. If you want to work in a great team on creating massively scalable communications solutions, then this will be perfect for you.

babelforce operates a successful B2B platform that has customers across the world. The platform is now entering its next phase of expansion and we want to add a core technical team member to drive further product development. You will be working on a B2B platform that allows businesses to create and manage communications processes. It is a very disruptive offering that dramatically reduces the cost to companies compared to the traditional vendors in the sector while at the same time offering unprecedented flexibility. The latter part is where you come in: we get super excited about finding the perfect and most elegant architecture and implementation for big problems in queuing, messaging, distributed deployment, real-time media delivery – the big ones!

Your profile:

You will definitely need to have profound professional experience with:

  • Linux, Networking and Cloud Computing
  • Infrastructure as Code

And extensive knowledge of at least one of the following areas:

  • Kubernetes
  • AWS
  • CI/CD
  • VoIP / WebRTC

Experience in the following areas will be of advantage:

  • Modern Infrastructure as Code (such as Terraform/AWS CDK/Pulumi)
  • GitLab based CI/CD
  • Programming (especially with TypeScript)
  • Security, penetration testing

Some of the tasks you will be responsible for:

  • Deploying, running, scaling and optimizing critical production workloads on Kubernetes in AWS (and potentially in other cloud environments)
  • Automating, extending  and monitoring our cloud infrastructure, striving for 100% automation and Infrastructure as Code
  • Continuous Integration and Deployment with Gitlab
  • Continuously improving the processes and sharing knowledge throughout the team

Non technical requirements:

  • EU work permit/residence (we could also consider residents of non-EU European countries, such as United Kingdom or Norway)
  • Proficiency in speaking English
  • Willingness to participate in on-call duties

What we offer:

  • Once in a lifetime chance to be a leading contributor in a high impact B2B product
  • Opportunity to take part in the global expansion of a powerful business platform
  • Great culture and supportive team
  • Open environment where you have scope to not only influence but shape the product direction
  • This is a full-time remote position

Come and build beautiful code with us. And have fun doing it!

babelforce is a global cloud communications platform focussed on no-code integration and automation. It allows non-technical people to build even the most complex of integrated processes. babelforce services are deployed in local data centers anywhere in the world: USA & Canada, Latin America, Europe & MEA, APAC. As an integration platform, babelforce has integrators and pre-built connectors covering every component type used in modern contact centers and sales organisations: CRM, ticketing, BI, ERP, Workforce management and all kinds of messaging capability. The babelforce cloud integration services are built on top of a telecommunications platform that processes 100s of millions of transactions per month. Over 40 tier one carriers and over 300 telecommunications service providers are integrated. babelforce serves customers across the world and has reseller, delivery and support partners locally in many countries. Customers range from smaller e-commerce businesses to large scale financial services companies. The platform caters for needs varying from simple out-of-the-box integrations all the way to complex system integration and global infrastructure deployments.

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