Technical Trainer (m/f/x) // commercetools

February 28, 2019

As a Technical Trainer (m/f/x) at Commercetools, you will work closely with the developers from our clients’ and partners’ side in the implementation phase, helping them to get up to speed with our platform. You will pick them up as they are transferred into the “new world” of APIs, and highly scalable cloud and microservice architectures. You will provide the expertise, best practices and hands-on experience with the software components of our open source ecosystem. You are fully supported by our international and highly motivated team of product and partner managers, and specialists for the SDKs of the respective programming languages.


  • Interface in between market, product management and development
  • Organisational and content-related implementation of the training programme
  • Development of training content, sample codes, tutorials etc
  • Documentation for training and self-learning materials
  • Training our partners and customers down to expert level regarding the possibilities (and limits) of existing and future features of our platform


  • Real-world programming and software development experience, ideally polyglott (the most important languages of our partners and customers are Java, PHP, JavaScript / Node.js, C#)
  • Professional experience in holding technical presentations or training courses in the software development area
  • Passion and creativity to create interesting training and documentation content
  • Completed studies in the IT field or motivated and talented self-taught / career changer
  • Excellent communication skills paired with a very good English – both in conversation as well as in presentation and technical language
  • Friendly, professional and confident appearance
  • Willingness to travel (e.g. for partner trainings)

Nice to have:

  • eCommerce background (understanding of typical project requirements and problems)
  • Fluent German is a plus
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