Deutsch

Lead Expansion Manager (m/f/d)

At felmo we believe that the best veterinary care for your pet should not require more effort than ordering pizza or a cab. We work every day to elevate and deliver high-quality in-home veterinary care to pet-parents and their pets. By following a consumer-first mind-set we create a digitally enhanced experience offering everything pet owners want: always available health records, drug reminders, veterinary help chat, online appointment booking and more.

“felmo bringt das Beste aus Tiermedizin und Technologie zusammen. So helfen wir Tierbesitzern immer das Beste für die Gesundheit ihres Lieblings zu tun.” — Lars Giere, Co-Founder

As the Lead Expansion Manager at felmo you are responsible to bring the felmo veterinary experience to new regions within Germany. You will be building up the felmo expansion management team after successfully launching felmo in further regions across germany and will bring a smile to pet owners across germany by making pet health care simple and accessible.

Tasks

  • Orchestrate the whole city roll-out team to ensure successful launches in new regions including legal, financial, vet operations, marketing and onboarding of vets and vet nurses
  • Set up P&Ls for all new regions
  • Ownership of the region launch business KPIs including the responsibility to initiate potentially needed changes
  • Handover to our core organization after a successful launch while ensuring transparency about the current state & key learnings of each region
  • Building up a world-class expansion management team
  • Personally travelling to the new regions to ensure on-the-ground operations are set up properly

Requirements

  • At least 3 years of experience in comparable roles with an expansion or operations focus
  • Strong organization talent and decent analytical skills
  • Being driven to turn challenging situations into successful results
  • Experience in project management
  • At least one year of people management experience
  • Fluent german is a must, core english skills are a plus
  • Experience working in a startups or other fast-paced environments is a strong plus

Benefits

  • The opportunity to redefine an entire industry
  • Plenty of room for advancement and a steep learning curve
  • The opportunity to shape and build an important division of the company
  • A customer-centric culture with a flat hierarchy and open communication
  • Subsidised meals and drinks
  • An office in the heart of Berlin (Mitte)
  • A pet friendly office