Solution Engineering Lead (m/f/d)

We are building the first scalable data platform that anyone can run.

Our ambitious mission: Making it easy for everyone to use their data productively.

Y42 was founded in 2020 and today compiles a team of 75+ data witches and wizards, software magicians as well as business geeks from 25+ nationalities. We are backed by some of the world’s most renowned investors that deeply believe in our vision of frictionless business intelligence.

About the Customer Success area:

As our first Senior Solution Engineer, you will join our Customer Success and Solution Engineering team at y42. Your job will be to solve our customer’s hardest problems. As a Solutions Engineer, you will work across the full Customer Journey and support our Customers with integrating y42 into their current Software Stack and implement Business Intelligence solutions end-to-end.

In a typical project, you are setting up data ingestion from a legacy ERP database and are working with the customer’s management team to understand their business needs. Afterward, you’ll be setting up y42 so they have an end-to-end reporting & BI solution.

As our Senior Solutions Engineer, you will:

  • Lead your first project where you setup y42 end-to-end for a new customer;
  • Work with our Sales team to close a customer within a pre-sales project;
  • Work with Customer Success to support new customers when they set up y42 for the first time;
  • Work with the Engineering team on developing new CRM & ERP integrations;
  • Lead your own pre-sales & solution engineering projects;
  • Implement best practices across the team for handling multi-stakeholder projects;
  • Improve our team’s understanding in handling Enterprise Clients;
  • Mentor junior Customer Success Employees.

You will be perfect for this role if you:

  • Love working with customers and are great at understanding businesses and their data needs;
  • Can handle tricky multi-stakeholder projects and make complex topics easy to understand;
  • Are a fast learner and can handle many competing priorities in chaotic situations;
  • Love working with data, even if it is locked away in legacy systems;
  • Have worked 4+ years in customer-facing technical roles in a fast-paced environment;
  • Are an expert with CRM/ERP solutions like Salesforce or SAP;
  • Have experience with deploying new software into large companies;
  • Have a broad understanding on different data ingestion methods;
  • Are comfortable with writing complex SQL queries and at least one scripting language.

Why you should join Y42:

  • The opportunity to significantly shape a future unicorn startup early on;
  • A competitive salary along with employee stock options to participate in the company’s success;
  • A well-located, modern office with air-conditioning and countless food options;
  • State-of-the-art work equipment, incl. MacBook Pro, Bose headphones and monitor;
  • Public transport pass or Swapfiets e-bike subscription;
  • Weekly team lunches and regular team events;
  • Free fruits, snacks and beverages – including Barista-made coffee;
  • Flexibility to work from home or our office.

🌈 Y42 is proud to be an equal opportunity employer prohibiting discrimination and harassment of any kind. We want to work with the best people no matter how they look, dress or speak, or whom they love, believe in, or aspire. We are committed to building a team that represents various backgrounds, perspectives, and skills, as we believe diverse teams with complementary skill sets make the strongest teams.

The typical hiring process at Y42

  1. CV application: Share your CV with us and any supporting documents if you like. We will get back to you as quickly as possible.
  2. Get to know each other: In our first call, we want to exchange expectations and clear up your most urging questions. Furthermore, we want to excite you about our mission and product.
  3. Main Interview: In this interview, our hiring managers want to learn more about your skills and thought processes. We want to understand your abilities and align on a technical level.
  4. Culture Interview: In the last hiring stage, we want you to meet at least one member of the management team. We deeply value team chemistry and want to give you the opportunity to get to know each other before any signings.
  5. Et voilà: Offer! We aim to finish the entire process within 28 days.