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(Senior) Sales Operations Manager

We are JOIN, a team of 75 colleagues from various backgrounds, all on a mission to democratize recruiting. JOIN is one of Europe’s fastest-growing HR-Tech startup with over 80,000 customers in 6 countries and more than 100,000 job listings.

You will be part of our developing sales organisation and be part of solving exciting challenges for all of our revenue streams with great team members.

Tasks

  • Own and manage our Sales tooling (Salesforce, Calendly, Aircall) and manage the connections to our data sources (big query, segment and others)
  • Segment our customer base to identify the right potentials to talk to and create opportunities for the sales teams
  • Report on the effectiveness and efficiency of our existing sales processes
  • Collaborate with the Team Lead Sales DACH and Team Lead International to continuously evaluate and optimise our sales processes with a focus on automation and scalability
  • Develop and maintain comprehensive dashboards and reports in Salesforce to provide real-time insights into sales performance, pipeline health, and key metrics.
  • Provide training and ongoing support to the sales team on Salesforce usage, ensuring they are proficient in utilizing the tool to its fullest potential.
  • Develop training materials and conduct workshops to onboard new sales team members and update existing staff on new processes and Salesforce functionalities.
  • Develop accurate sales forecasts and plans based on pipeline data and analysis together with the respective market leads
  • Collaborate with marketing, customer engagement, product, finance to ensure alignment of sales strategies and processes.

Requirements

  • Minimum of 3-5 years of experience in sales enablement, sales operations, or a similar role within a B2B SaaS environment.
  • Fluency in English
  • Experience building workflow automations in Salesforce or other CRM systems
  • 1-2+ years experience managing sales processes in Salesforce
  • Proficiency in data analysis, high agility with Excel/Sheets, tools such as DataStudio, Tableau and experience in using SQL to gather necessary data
  • Experience in leading mid to large scale projects or CRM implementations
  • Experience working with data connectors and APIs
  • Proficiency in German is a significant advantage
  • Experience in the recruiting or HR Tech industry is a plus
  • Salesforce certification is a plus

Benefits

  • An attractive annual gross salary of EUR 60,000 – 84,000 tailored to align with your level of experience.
  • Virtual Shares Program (PSOP): As you contribute to our growth, you’ll have the opportunity to earn virtual shares, aligning your success with ours.
  • Macbook Pro or PC
  • Stand-up desks
  • Experience an inspiring, diverse, and international work atmosphere
  • Work in our design office located in the famous Kulturbrauerei in Prenzlauer Berg, in the heart of Berlin!
  • Regular team events, company events, breakfast or lunch sponsored by the company
  • Enjoy flexibility with our hybrid work approach: If you work in the office as an employee (3 days a week), you’ll receive an annual mobility budget of €600 for either Rydes or a BVG card
  • Benefit from 4 weeks of “Work from Anywhere” each year after your probation period
  • You’ll receive an annual benefits budget of €600 and can enjoy the perks from 35 premium partners.

Recruiting Process

Our recruiting process is designed to help us learn as much as possible about each candidate, provide candidates with insights into our team, and show them what it’s like to be a team member at JOIN.

1. Online screening by HR – Google Meet
2. Hiring Manager Interview – Google Meet
3. Case Study – Onsite or Google Meet
4. Team fit – Onsite or Google Meet
5. Offer from HR – Google Meet

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