Automation Jobs in Berlin

Customer Service Automation Executive
ShopBack

Automation Chatbot Conversational Flow Customer Service Knowledge Base

Responsibilities Serve as CS Automation Executive at the country level including AI Chatbot and other automations of ShopBack. Build and maintain relevant chatbot flows for the country, by structuring content blocks and continuously improving the copywriting to deliver great user journeys on the chatbot channel. Apply data analytics techniques to analyze chat logs and user...