Customer Service Jobs in Berlin
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The position If you are excited about the opportunity to shape this company and disrupt an industry, apply! Join our team of Customer Support Specialist! You have the opportunity to define and meet our customer goals, ensure the highest quality experience for our customers in a new city as well as maintain existing relationships in...
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Your mission Our Artist and Label Relations Team is eagerly looking for a German and English-speaking Executive to join them (32 – 40 h per week). This is a hybrid-remote position. The responsibilities include, amongst other things: Be the first point of contact for new and existing customers Answer inquiries by using our CRM tools...
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Responsibilities Serve as CS Automation Executive at the country level including AI Chatbot and other automations of ShopBack. Build and maintain relevant chatbot flows for the country, by structuring content blocks and continuously improving the copywriting to deliver great user journeys on the chatbot channel. Apply data analytics techniques to analyze chat logs and user...