Customer Success and Prompt Engineering Manager

Customer Success and Prompt Engineering Manager

Are you data-driven and results-oriented with an agile test & learn approach? Do you love technology and always look for ways to optimize or automate? Do you want to join a hot new startup? Do you love or hate Club Mate? Actually, that last one doesn’t really matter.

Company

We believe in the power of technology to simplify tedious tasks. For mobile app developers, ensuring quality and consistency across various devices often proves to be a costly and time-consuming task. That’s why we’re revolutionizing mobile test automation by leveraging AI agents, testing more, with higher accuracy and less expense. “AI native mobile testing,” that’s us.

Does this spark your interest? It’s an excellent opportunity to be part of our early team, having a significant impact on the tech industry.

Founded and supported by veteran entrepreneurs, venture capitalists and Y Combinator, we bring a wealth of startup experience to the table and are seeking motivated individuals to join our mission.

This will be a remote position.

The position

We are looking for someone who

• Loves Problem Solving: Has a keen passion for addressing customer issues.
• Thinks Strategically: Possesses robust strategic, analytical, and solution-driven skills.
• Knows ChatGPT: Has a solid grasp on ChatGPT.
• Is Business-Savvy: Carries an ambitious and business-driven mindset.
• Manages Projects: Has effective project management skills.
• Values Accountability: Holds a strong sense of both personal and team responsibility.
• Is Eager to Learn: Shows daily motivation and a genuine desire to learn.
• Is Tech Enthusiastic: Has a profound love for AI and technology.
• Researches & Communicates Effectively: Exhibits top-tier research and communication skills.

You will…

• Manage and ensure the success of our clients, handling all communications via Slack and video calls.
• Craft and meticulously test prompts for our AI Mobile App testing tool, ensuring top-tier performance.
• Collaborate with our development team to shape the product strategy for a fast growing start-up in one of the most promising technology areas AI.
• Oversee the hiring and management of interns.
• Benefit from a rapid learning trajectory, fostered by our flat hierarchies, diverse tasks, and a seasoned international team.
• Delve into the intricacies of company-building

You’ll get to…

• Be part of a young startup team
• Work from home
• Work flexible hours
• Work directly with the founders

Fluent German is not necessary; fluent English, however, is important. In return, we’ll offer you an opportunity to shape a product we believe everybody will be talking about very soon.

Confidence can sometimes hold us back from applying for a job. But we’ll let you in on a secret: there’s no such thing as a ‘perfect’ candidate. MobileBoost is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.